Shipping Policy
Shipping & Delivery Policy for Digital Services
1. Delivery Method
All our services/products are digital in nature and are delivered electronically. No physical items will be shipped.
2. Processing Time
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For instant-access services (e.g., downloadable files, subscriptions, or licenses), delivery is provided immediately after successful payment.
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For customized services (e.g., consulting, audits, or tailored digital products), delivery timelines will be communicated individually based on project scope.
3. Delivery Confirmation
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You will receive a confirmation email containing access details, download links, or login credentials within 24 hours of your purchase.
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If you do not receive your access details within the stated time, please check your spam/junk folder or contact our support team.
4. Service Availability
Our digital services can be accessed worldwide unless restricted by local laws.
5. Refunds & Cancellations
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Due to the digital nature of our services, we generally do not offer refunds once access has been granted or work has begun.
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Exceptions may apply in cases of duplicate payments, technical errors, or non-delivery. Please review our Refund Policy.
6. Customer Support
For any issues related to delivery or access, contact us at help@ethernetads.com, and we will resolve your query within 3 business days.